The AWESOME Power of Business to Business (B2B) Prospecting

Business to Business

Most everyone has heard in some way, shape or form that sales is a numbers game. This is absolutely true, but there is a lot of conventional wisdom surrounding the number of contacts needed in order to hit a specific sales goal. I have come to discover that quality will always trump quantity regarding lead generation and prospecting. I promise you that more production can be generated, with less effort, from a fewer number of leads. The one caveat is that it takes up front time and effort to get the machine built and running on auto pilot. The machine that I’m referring to is Business to Business (B2B) Prospecting.

Before I define B2B Prospecting and it’s relationship with sales, I want to give a big shout out to Chris, the individual who introduced me to this philosophy that changed both my professional and personal life forever. I met Chris three years ago at a sales training seminar in Las Vegas. He went into depth about his B2B prospecting system that he uses to crush his tree service business at www.treeservicehenderson.com in Henderson, Nevada.

What is Business to Business Prospecting?

It’s a two way street. B2B is a non-enforceable yet documented agreement between two business leaders who strive to expand each other’s reach for opportunity and clientele.

The relationship between two business owners must be reciprocal for B2B to work. If one business sends referrals and clients to another business, yet never receives any in return, then B2B is not being utilized.

Continue reading “The AWESOME Power of Business to Business (B2B) Prospecting”

Fail Forward, FASTER!!!

Solutions Can’t Exist Without Problems
Success Can’t Exist Without Failure

Failing Is Success

How is it that the idea of failing has  negative connotations? Why are so many people afraid to fail, or admit that they have failed? I believe that there are numerous factors that contribute to this dilemma and unfortunately they all inhibit individuals from growing, prospering and ultimately realizing their true potential.

There is someone that I met when I first moved to Las Vegas that is still to this day one of my best buddies. His name is Misha and he was kind enough to give me work at his Tree Trimming & Removal Service Company. He said something to me that will forever stick in my mind. I recite it every morning when I do my affirmations. 

“Solutions cannot exist without problems”
“Success cannot exist without failure”

Continue reading “Fail Forward, FASTER!!!”

Passive or Active Selling? The Answer is Both!

No two human beings on this planet, both past or present, are the same. None of us have the exact same genetic makeup, core values, beliefs, desires or ambitions. What does this have to do with sales or selling? Perhaps everything or nothing depending on your perception. What I want to make clear is that if anyone is going to make money in business they will have to sell in order to monetize their product or service. Since everyone is different is follows logic that the same selling techniques are not as effective for some as they are for others. Therefore, it’s best to utilize the techniques that complement each individual the best in order to reach, and maintain, the highest probability of success. Now let’s get into the two general categories of selling, Passive and Active.

(Keep in mind that their are multiple definitions or meanings for the same word or term. The definitions below are my own so they may or may not be inline with what you’ve found elsewhere).

Passive Selling –

The term “passive” means to allow what happens without any active response. Passive selling is derived from this and involves any sales technique where one has little or no concern for the outcome after the technique has been implemented. An example would be sending out an email to a prospective client that directs them to your website to purchase a product. Whether the recipient of the email opens it, reads it, goes to the website, buys the product, or even receives the email to begin with, no further action is taken. There will be no follow up phone call, text, social media contact to actively get the prospective client to continue towards the desired outcome of buying your product.

Email Social Media Low Context

This form a selling involves much less high context communication like face to face meetings, phone calls or video chats. It allows individuals to stay more within their comfort zone and can come across as impersonal. Generally speaking, the conversion rate to a sale is much lower due to a greater number of attempts being necessary. Examples of passive selling would include phone texts, emails, social media or mailers.

Active Selling

This form of selling would include any initial action taken, and subsequent actions taken, to facilitate a sale of a product or service. The key distinction is that there is a much higher level of control with active selling. With these techniques an individual is doing more to control a situation in order to cause something to happen. An example would be calling a prospective client, getting them to commit to a face to face meeting on the phone, and then closing them to a sale at the face to face meeting.


This form of selling is about gaining access to as much information as possible and using it to reach the desired outcome. Forms of high context communication allow for this to happen. Phone calls allow you to hear someone else’s voice, how they say words and with which tone or pitch they say words. Face to face meetings provide you with visual cues like mannerisms and facial gestures. Video chat combines all of this plus the ability to do it with anyone, anywhere at anytime. The level of comfort is low and the level of control is high, the exact opposite of passive selling. As a result the conversion rate to a sale can be substantially higher.

The Big Questions – Passive or Active Selling?

I already put my answer in the title of this post, It’s Both! I’ve never quite understood why society tries to make everything into a dichotomy. Maybe it makes things seem more simple, as if it was perfectly black and white. However, gray happens to be my favorite color and I believe you should never limit yourself. There is an entire spectrum between absolute passive selling and absolute active selling. If you have the ability to do both active and passive selling, or any hybrid in between, why not do it. I understand that different selling techniques will work best with certain personality types. I think that whichever type of selling or sales technique works best is what you need to be focusing the majority of your time and energy on. Yet, I also think that you need to be well rounded and utilize different sales techniques when the situation requires it. People and sales are fluid things, ever changing. If you don’t have ability to adapt then it means more work for the same amount of converted sales.

Gray is my favorite color, but Leverage is my favorite word. If active selling techniques scare the bejesus out of you don’t do them. That does not mean that you can’t utilize someone else who thrives in that type of environment. Hire a sales representative, ask a friend or find a business partner. Do what you do best, but don’t ignore what you suck at. Go find someone else to do what you what you won’t do, better than you can do it in a quicker time frame. Monetize every opportunity and know that it doesn’t need to passive selling or active selling, it should be both.

Crash Course Sales 101

Everyone has their own version of a ‘sales’ school of hard knocks. For me it was my introduction into the manufactured home space.  It’s still some of the most difficult and rewarding sales experience I have ever gained.

First, let me provide some background information on manufactured homes and type of clients that come with them. Manufactured homes, more commonly referred to as mobile homes, are very basic housing structures that are usually constructed in a factory and then moved out to a designated location by a semi-trailer truck. They come in various dimensions and styles, such as single-wide, double-wide and triple-wide trailers. Manufactured homes are not to be confused with RVs or 5th wheel camper trailers. Manufactured homes are constructed with the intention to be placed onto a foundation and remain there for many years, similar to single family homes. However, manufactured homes can have axles and wheels installed in order to move it to a new location. Think of manufactured homes as lower quality, smaller single family homes. They have many of the same amenities like furnaces, air conditioners, washers, dryer, stoves, refrigerators, dish washers, showers, sinks and bathtubs. Yet, often manufactured homes are not affixed to the land that they reside on. As a result manufactured homes are considered ‘personal property’ not ‘real estate’. This affects the value greatly. Depending on the year of the manufactured home, it’s location and current condition the value can range from $0.00 to over $100,000. That is not a typo. I have purchased many manufactured homes for zero US dollars. Let me also add that no Multiple Listing Service (MLS) exists for manufactured homes. Unless you have some experience in this field you might as well wet your finger and hold it up in the air to determine values.

Mobile Home

Now, on to the cast and crew. If you have never set foot inside a mobile home park I highly suggest that you pencil a time slot into your calendar. Nothing happens within a park community that doesn’t become everyone’s business shortly after it takes place. For some reason this doesn’t deter the level of tomfoolery at all. I once sold a manufactured home to a young couple with kids who later decided to steal other resident’s dogs and sell them online in order to make a quick dollar. This brings me to the first rule in manufactured homes: never allow yourself to become surprised by anything, EVER. I feel the same rule applies to sales as well. Now, let me clarify that there are many outstanding people who live in manufactured homes and within mobile home parks. With that being said, my experience has told me that a decent percentage of people who live within mobile home parks are uncomfortably honest to the point where the social emotion of ‘shame’ is nonexistent.

Continue reading “Crash Course Sales 101”

Welcome to My New Website

ChessHey everyone, welcome to my new website called Invoke Selling. First, I want to say “Hey.” I am devoting this blog to ‘selling’ and everything that encapsulates it. ‘Why’ you ask? Well, let me tell you. It all starts with My father.

My dad was an electrician for over 35 years plus. Practically, his entire professional career. The first 24 years he worked as an employee for a large company in Reno, Nevada. The remaining years he made an attempt to own and operate his own electrical business, but ultimately reverted back to employment. The reason I’m letting you know this is that I had a deep, heart to heart conversation with my dad the night before he decided to quit his job and go into business for himself. I’ll never forget what he said, and how he said it. There was an uncomfortable amount of trepidation in his voice as he stuttered “I quit my job today to start my own business and I’ve never been so scared in my entire life.”

If life has taught me anything it’s that everything is about timing. I whole heatedly believe this to be a universal law. It was no coincidence that my father, the man I look up to more than any other human being on this planet, decided to confide in me his deepest fears. He didn’t share this with my mother, my older brother or my younger sister. I was taking several business classes in High School and had become enthralled with the idea of starting and owning my businesses. I also made sure everyone in my family knew it. I would regurgitate everything I had learned at the dinner table, over breakfast, playing catch, anywhere and everywhere. I immediately realized this is why my dad reached out to me. He somehow knew that I needed to have this crucial conversation just as much as he did.

Continue reading “Welcome to My New Website”